American Airways,I'm so unhappy !!! I had this kind of complicated time with my disabled kid!! You misplaced my stroller seat belt, i had to wander each of the way on the airport holding my 4 yrs aged daughter…and after standing a single hour within the baggage assert they instructed me to simply call your buyer service ,guess what? They may’nt do just about anything!! it proceeds? unbelievable!!!
I had some particularly constructive assistance to provide them with in order to avoid this Down the road, but was not able to ascertain connection with them.
Had great shopper service sine 1/17. Been pulled from the FRA flight and stayed for 2 times in Philly. Currently one/19 I'll resume my flight to FRA with around par documentation. To my surprise the ticket agent for the check in counter were being Unquestionably impolite, not helpful and anticipated me to seek out my baggage which was checked in to the seventeenth Which I used to be struggling to retrieve Once i was pulled from the flight on Sunday.
Instead of a repeat of this, it seems the weather conditions ought to be watched nearer. There is certainly as of now a 80% probability of rain, storm, possible twister outbreaks.
AA missing my baggage in Miami by not getting it with me on my flight to Talahassee, Fl and Once i lodged a complaint they gave me a file locator to examine standing. It took 3 times to obtain my baggage and I had to travel to Panama City Aprt to get my baggage following Tallahassee Aprt obtained it and despatched it to Atlanta then to Computer by Delta.
I understand how hard airline staff members get the job done. I are already a Repeated flyer Because the The us West times. I am the very first to supply the “task effectively finished” Discount coupons to attendants on flights, and, I deal with everyone with utmost respect.
consumer service agent through the “engineering”/World-wide-web crew named lisa in fact HUNG UP on me Once i was talking. i’ve hardly ever had this kind of poor knowledge right before. she was incredibly impolite ahead of hanging up.
I've a ask for reference variety 14716375252 from a vacation taken last Nov. I want to know the companies response.
Stranded in San Diego, CA. Tried to simply call consumer relations quantity, but Web content lists precisely the same range as cargo number. Is that this to prevent cell phone phone calls. Waited more than two several hours to get a return call from reservations.
We recently, right now the 24th, directory returned from the vacation to Cancun/Rivera Maya location and will not understand that when are baggage was gained on our departing flight from DFW on March 19th, that one among our bags was thoroughly destroyed on The within by someone in terminal D immediately after it absolutely was checked in. Who'd be in charge of undertaking this an American personnel or maybe the TSA? A person has stolen a blue sapphire confronted observe, and my our particular, 1979 College of Pharmacy ring, which had a sizable diamond mount in it.
Sad to say on account of climate I used to be not able to get out in the tri cities in time this previous 7 days. On the other hand I'm very annoyed with American Airways purchaser service.
I happen to be on the cell phone for three several hours looking to resolve a problem where my bag was break up open and my possessions lacking.
My husband And that i not too long ago took a visit for the Virgin Islands and returned on three/11/thirteen. Our Flight property on American Eagle flight 4891 was delayed for consider-off from St Thomas to San Juan. We had been speculated to catch a connecting flight, American Airways flight 1454 from San Juan to JFK in Big apple following a 2 hour layover. We had been reassured in St. Thomas that we'd make our link and which the aircraft would watch for the connecting passengers. Whenever we arrived in San Juan we discovered our flight experienced previously taken off. In trying to resolve this we have been scolded for visiting the Completely wrong counter (We were being sent by an American Eagle personnel towards the American ticket counter). Incredibly although, Regardless that we experienced fully commited that “faux pas,” he was capable of print a Jet Blue ticket from his American terminal! Fortunately we have been lastly on our approach to our desired destination – JFK in Big apple. After we asked about our baggage the American agent in San Juan wasn’t certain what to inform us. He explained they'd likely skipped the flight to JFK at the same time but to examine when we arrived there. As we anticipated, our luggage didn't stick to us to The big apple so we submitted a claim and had been sent on our way back to Lisbon, CT 3 hours far from New York. The following morning, on 3/11/thirteen, we named American Airlines about our bags Which’s exactly where the runaround began. We were being at first explained to that our bags Ought to have made it to JFK that morning but they might not convey to.
I approached the agent with the title of “Susan A” and greeted her having a “Fantastic Morning!” Her response was a blank stare like I'd no business currently being there then a glare After i questioned her if she was accessible.